Privacy policy

Privacy Policy

Fortress Stock Loans ("FSL") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the collection and use of your information as described in this policy.

 
1. Data Collection and Usage

1.1 Personal Information We Collect
We may collect and process the following types of personal data:

- Full Name
- Contact Details (address, phone number, email address)
- Financial Information (income details, credit history, stock portfolio details)
Identification Documents (passport, driver’s license, or other forms of verification)
- Employment and Business Details (for due diligence purposes)
- Communications and Correspondence with FSL

Any other information required for compliance with financial regulations

1.2 How We Collect Your Information

We collect personal information directly from you when you:

Apply for a loan or make an inquiry
Use our website, forms, or digital platforms
Communicate with us via phone, email, or in person
Engage with our third-party partners for related services
We may also collect information from publicly available sources and third parties such as credit reference agencies, financial institutions, or regulatory authorities.

1.3 How We Use Your Information
Your information is used to:

Process and assess loan applications
Verify identity and conduct due diligence checks
Ensure compliance with regulatory and legal requirements
Manage our business operations, including fraud prevention
Communicate with you regarding services, updates, or marketing (with consent)
Improve our services and user experience
 
2. Legal Basis for Processing Data
We process your data based on one or more of the following legal grounds:

Contractual Necessity: To fulfill our obligations when you apply for or obtain financial services.
Legal Compliance: To meet regulatory obligations such as anti-money laundering (AML) and fraud prevention.
Legitimate Interests: To enhance security, prevent fraud, and improve our services.
Consent: For direct marketing and certain processing activities where required by law.
 
3. Data Sharing and Disclosure
We may share your information with:

Regulatory and legal authorities as required by law
Credit reference agencies and fraud prevention bodies
Financial institutions and investment partners involved in loan transactions
Third-party service providers for processing applications and maintaining security
Legal representatives and advisors in the event of disputes
Any entity in connection with a merger, acquisition, or business restructuring
We will never sell or rent your personal data to third parties.

 
4. Data Security and Retention
4.1 Data Security
We implement strict security measures, including:

Encrypted data storage and transmission
Access controls and authentication procedures
Regular security audits and compliance checks
4.2 Data Retention
We retain personal data only as long as necessary for legal, regulatory, and business purposes. The retention periods may vary based on:

Legal obligations (e.g., AML regulations requiring data retention for at least five years)
Dispute resolution needs
Business continuity and operational purposes
When no longer needed, data is securely deleted or anonymized.

 
5. Your Rights and Choices
As a data subject, you have the following rights:

Access: Request a copy of your personal data.
Correction: Rectify inaccuracies in your information.
Deletion: Request erasure of data (subject to legal limitations).
Objection: Restrict processing or object to data usage.
Portability: Request transfer of your data to another service provider.
Withdraw Consent: Withdraw previously given consent for marketing communications.
To exercise your rights, contact us at [insert contact email].

 
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

Enhance user experience
Track site performance and engagement
Enable security measures
You can control cookie settings via your browser preferences.

 
7. Regulatory Compliance
Fortress Stock Loans complies with:

General Data Protection Regulation (GDPR)
UK Data Protection Act 2018
Financial Conduct Authority (FCA) regulations
Other applicable data protection and financial services laws
 
8. Complaints and Dispute Resolution
If you have concerns about how your data is handled, you may:

Contact our compliance team [email protected]
File a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk
 
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in regulations or business operations. Any updates will be posted on our website, and where required, we will notify you directly.

 
For questions about this Privacy Policy, contact us at: [email protected]